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Home Health Hospice Billing Specialist

Posted: 04/28/2022

Home Health Hospice Billing Specialist
Join our team who are making a difference, not just in healthcare, but right here in the heart of our community!
Kansas City Hospice and Palliative Care, the largest non-profit hospice agency in Kansas City, believes our care model provides the best possible service to our patients and their families.
Each day you will know that you and your team are making a difference in the lives of others.
Position Description:
Reviews accounts for regulatory and billing compliance to ensure accurate and timely filing of claims and accurate reimbursement. Offers support and assistance to other team members, volunteers, and other agency staff. 
If your heart draws you to Hospice and Palliative care, please apply!
 You will enjoy meaningful work!

We Strive to be the Best Place to Work:
  • We offer generous and competitive wages!
  • We offer Benefits for Both Full Time and Part Time Team Members including Medical, Prescription, Dental, Vision, Company Paid Life, Company Paid Short and Long-term Disability insurance, Company Paid EAP offering 10 sessions per year, per event, Company Paid Subscription to Healthcare Bluebook to help our employees control their costs for healthcare, Optional Accident and Critical Illness Insurance, Optional Pre-Paid Legal and Identity Theft Insurance, Pet Insurance, PTO, Mileage reimbursement, 403b retirement contributions, Wellness Plan Discounts and more.
  • Tuition Reimbursement (90-day waiting period)
  1. $2500 for Full Time Employees
  2. $1250 for Part Time Employees
  • 2-Year Loan Agreement (90 day waiting period): Approved amount ($1250 or $2500) paid 1st year and the remaining balance the 2nd year.
  • Federal Student Loan (Perkins Loan) Forgiveness:
    • As a Benefit of working at Kansas City Hospice and Palliative Care, a qualified employer non-profit organization, you may be eligible for student loan forgiveness depending on the type and date of your student loan. Contact your lender for additional information.
We Live Our Mission:
“To bring expert care, peace of mind, comfort, guidance, and hope to people who are affected by life-limiting illness or by grief. Our Vision is each person in our community is valued from life through death and each family is supported in their grief.”
We ask you to support us in achieving our Mission and Vision by contributing the following:
  • Daily workflow includes reviewing the accurate entry of patient demographics, insurance carriers, benefits, authorizations, regulatory documents, patient statements, so that collections stays current and on track.
  • Follows status of Commercial patients as related to authorizations, authorization renewals, authorization changes, benefit maximums, and payment of premiums including exchange products and COBRA. Work with patient care staff to ensure updates are provided in a timely manner.
  • Performs daily audits of all new admissions and charts to ensure all documents are present and correctly signed within the patients chart or in Docuware.
  • Submits all Medicare/Medicaid/Commercial forms in required timeframe to ensure reimbursement. Contact nursing homes, insurance case managers, as needed for information.
  • Follows status of Medicaid patients as related to pending or retroactive eligibility, surplus and spend-down issues and dates for re-application by patient. Develop relationships with social workers and enlist their participation when needed.
  • Communicates with Revenue Cycle Manager regarding any billing software issues and clearinghouse issues to ensure the timely and accurate submission of electronic claims transfers and payments.
  • Answers calls, emails, and ensures prompt follow up to all correspondence for information, both internally and externally.
  • Participates in special projects and perform other duties as assigned by the Revenue Cycle Manager and CFO.
  • Notifies and assists with obtaining information for updates in master files, including pay sources, billing rates, procedure and revenue codes. Assists with other file maintenance information as needed (physicians, location, vendor, and private insurance codes).
  • Communicates effectively and professionally within the team environment, demonstrating respectful and appropriate language and nonverbal behavior; actively seeking to resolve patient and family concerns in a timely manner.
  • Demonstrates the ability to recognize, understand, and appreciate our commitment to Diversity, Equity and Inclusion (DEI), by demonstrating social and cultural sensitivity appropriate to diverse patients, families, and staff.
The Ideal Candidate Will Possess the Following Requirements:
  • High School diploma or GED, required.  Some relevant college courses, preferred.
  • Awareness of specific payer and regulatory pre-billing requirements to ensure successful, accurate and timely billing of claims for reimbursement.
  • Knowledge of medical terminology including ICD, HCPCS and CPT codes, required.
  • Knowledge of Medicare, Medicaid and Commercial Insurance, required.
  • Minimum of three (3) years’ experience with billing and collections, required
  • Prior Home Health or Hospice billing, preferred
  • General office skills data entry, filing, scanning, and storing documents.
  • Ability to communicate with patients, families, referral sources, insurance case managers, physicians, and other staff members with courtesy, responsiveness and cooperation.
  • Superior organizational skills with the ability to multi-task and meet deadlines; must schedule and manage time effectively
  • Reliable transportation and current auto insurance needed; travel to all parts of the facility and throughout the community required
Not all Hospice care organizations are created equal.
Learn why Kansas City Hospice & Palliative Care is truly special!
Click Here to Apply:[ChambersofCommerce]&ApplyToJob=486853710
Kansas City Hospice and Palliative Care is an equal-opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBTQIA persons encouraged to apply.
To protect the health and safety of our workforce, patients and communities we serve, Kansas City Hospice and Palliative Care and its affiliate companies now require all employees to provide proof of full COVID-19 vaccination and Influenza vaccination prior to beginning employment or request a medical or religious exemption. Kansas City Hospice and Palliative Care adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement and physical agilities requirements may result in rescission of an employment offer or termination of employment.

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