Responsible to: Executive Director
Outreach Manager is responsible for providing culturally competent and trauma-informed outreach services, community engagement and activities to lesbian, gay, bisexual, transgender, queer and questioning (LGBTQ) youth (ages 14-20) and other underserved, micro or hidden communities within the LGBTQ community. This position’s primary focuses are to connect survivors of domestic violence, sexual assault, dating violence, stalking, bullying, harassment, and hate crimes to existing resources, and strengthen community response to LGBTQ violence. This is a full-time, non-exempt position. This position is responsible for serving the KC Metro on the Missouri side
Outreach Services to Survivors
- Provide supportive advocacy services to youth and other underserved, micro or hidden communities within the LGBTQ community.
- Provide case management to survivors of violence including expanding the client’s resources and providing linkages to housing, education, health, employment, community and legal needs.
- Cultivate relationships with people/organizations in the community in order to increase referrals for services.
- Develop and maintain client referral listings and safe contact list.
- Assist survivors in developing and maintaining a safety plan.
- Assess communities and develop further outreach services.
- Maintain accurate records of services and client files with administration and recordkeeping through hard copy and electronic methods.
- Develop and coordinate events in the community to help raise visibility about LGBTQ violence and to organize people around the issue.
- Represent KCAVP at meetings with other agencies to enhance survivor services for LGBTQ persons, particularly for communities facing multiple forms of oppression.
- Assist in developing outreach campaigns and materials including brochures, posters, social media, web and other electronic mediums.
- Collaborate with the LGBTQ community and business leaders to include KCAVP in their efforts whether that is posters and brochures in bars, training of staff or volunteers, etc.
- Participate in staff meetings, team meetings and training.
- Perform other duties as assigned
- Bachelor’s degree and/or at least two years of experience in a domestic, sexual or hate violence program working specifically with and around issues of LGBTQ youth.
- Previous direct services experience.
- Experience working with the LGBTQ community including sensitivity to the plight of LGBTQ people affected by violence.
- Demonstrated cultural competence in working with diverse communities, including communities of color, immigrants, transgender persons, persons with HIV, and persons of varying ages, socioeconomic backgrounds, and abilities.
- Previous public speaking or training experience.
- Previous experience in curriculum development.
- Strong organizational skills and a willingness to learn.
- Strong interpersonal, verbal and written communication skills, including experience with internet and social networking communication.
- Ability to travel to meetings and trainings within an hour+ radius of Kansas City in Missouri and Kansas regularly. Long distance and overnight travel may also be required.
- Access to reliable transportation. If that is an automobile, a valid driver’s license with a clean record and current auto insurance is required.
- A flexible schedule as some nights and weekend work is required.
- Proficiency with Microsoft Word, Excel, PowerPoint, Adobe Design Software, video editing software and databases.
- Ability to lift 30+ lbs.