Summary
Serves as company point of contact for issues with GEHA partners within the Vendor Manager Office division for vendors with high impact to company cost and program completion. Acts as a liaison between current and future external partners and GEHA to address issues surrounding contract performance.
Duties
- Onboard new external partners, ensuring they meet quality, cost, and compliance requirements.
- Lead supplier selection process, negotiate contracts, and manage supplier relationships to ensure favorable terms and conditions.
- Monitors daily workflow and provides guidance on processes and special handling items for major expenses to the business.
- Manages the daily performance of the current and future external partnerships. Establishes work priorities for the current and future external partnerships and monitors and reviews the work of the partners.
- Monitors productivity levels of the partners to ensure company goals are met.
- Maintains current and future external partnerships performance criteria as outlined in the contract and tracks such criteria, against actual performance. Provides external partners performance summary monthly.
- Evaluates the knowledge and skill levels of the current and future external partnerships staffing to ensure performance levels are meeting and exceeding standards needed to accomplish GEHA’s business requirements.
- Prepares analysis to evaluate partner’s contract performance for use in approval of monthly invoices.
- Manages grievances and partner relation issues as needed and involves the Director when issues become larger.
- Provides proper training for the current and future external partnerships on new GEHA processes, and any additional training needed on existing processes.
- Monitors current and future external partnerships recruitment to ensure current and future external partnerships has proper staffing for supporting and maintaining GEHA’s business requirements.
- Works with manager to design metrics and processes to ensure partner relationships are consistently reviewed and managed.
- Works with executives to determine and analyze new vendor relationships to determine the best partner by managing the RFP process end to end.
- Build RFP process end to end that can be used for all contracts including how often contracts need to be renewed, can be signed for, etc.
- Other miscellaneous projects, as assigned.
Education Requirements
Bachelor’s degree.
Experience Requirements
- Requires of 6-9 years of experience with demonstrated knowledge and skill in strategic sourcing, procurement or supply chain management, leadership, teamwork, collaboration, problem solving and communication including experience in administering training on processes and procedures.
- Proven track record of developing and implementing strategic sourcing strategies that drive costs savings and process improvements.
- Strong negotiation skills and ability to effectively communicate with suppliers and internal stakeholders.
- Proficiency in using sourcing tools and software applications.
- Requires effective verbal and written communication skills necessary to perform supervisory/lead and training duties.
- Business Analysis experience identifying business needs and determining solutions.
Requires project management skills and ability to adapt to plans and priorities to address business needs. - Incumbent is required to obtain knowledge of the GEHA Affirmative Action Policy and make decisions regarding promotion and termination of employees that comply with its principles.
GEHA is an Equal Opportunity Employer, which means we will not discriminate against any individual based on sex, race, color, national origin, disability, religion, age, military status, genetic information, veteran status, pregnancy, marital status, gender identity, and sexual orientation, as well as all other characteristics and qualities protected by federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all employees.
