Director of Pharmacy Services

POSITION SUMMARY
The Director of Pharmacy will lead the transformation of pharmacy services into a strategic enterprise service line supporting clinical excellence, health equity, financial sustainability, and innovation across Community Health Center operations.
The Pharmacy Director is responsible for ensuring compliance with all applicable federal, state, and local regulations, as well as HRSA 340B Drug Pricing Program requirements. This role oversees the administration and integrity of the 340B program, including policy development, audit readiness, inventory controls, diversion prevention, and optimization of program resources to support the mission of the Federally Qualified Health Center (FQHC).
The Pharmacy Director serves as the executive pharmacy advisor to the CEO, COO, CFO, CMO, and Board on medication strategy, pharmacy operations, 340 B optimization, and pharmacy business development. Working closely with patients and healthcare providers, the Pharmacy Director ensures access to high-quality, patient-centered pharmacy services that improve medication access, adherence, and health outcomes while supporting the organization's commitment to serving underserved populations.
 
KC CARE CULTURE CODE
KC CARE follows a culture code in all we do. Our code determines how we work, treat each other, and move health equity forward. As an employee of KC CARE, you will:

• Put patients first, always
• Treat all people with dignity, respect, and kindness
• Create safe places for others to share their voice; encourage creativity
• Always strive for improvement; keep learning
• Own your work, action, and mistakes – no one is perfect
• Have fun – work should be fun and we want you to have fun at KC CARE 

•        Provide strategic leadership and oversight for all pharmacy operations, ensuring safe, efficient, and compliant delivery of pharmacy services. Direct operational planning, staffing, workflow optimization, inventory management, and quality improvement initiatives.
•        Lead the organization's HRSA 340B Drug Pricing Program, ensuring full regulatory compliance, program integrity, audit readiness, and effective utilization of 340B resources. Develop strategies that maximize program savings to expand patient access and support the FQHC's mission.
•          Provides strategic and operational leadership for pharmacy financial performance, including full P&L ownership, annual budgeting, capital planning, revenue optimization, and margin improvement initiatives. Oversees contract pharmacy financial performance, wholesaler contracting strategies, specialty pharmacy growth opportunities, business development initiatives, and ROI analysis to drive sustainable growth and operational excellence.
•          Serve as the Pharmacist-in-Charge, maintaining all required pharmacist licensure and certifications while ensuring compliance with federal, state, and local pharmacy regulations. Oversee pharmacy security, controlled substance accountability, and regulatory inspections.
•          Collaborate with executive leadership, medical providers, and clinical teams to align pharmacy services with organizational goals and population health initiatives. Advance the Patient-Centered Medical Home (PCMH) model by improving medication access, care coordination, and clinical outcomes.
•          Develop, implement, and evaluate pharmacy policies, procedures, and quality assurance programs to maintain compliance with HRSA, payer, accreditation, and organizational standards. Foster a culture of continuous quality improvement and patient safety.
•          Direct the recruitment, development, supervision, and performance management of pharmacy personnel. Promote staff engagement, professional growth, and accountability through coaching, education, and performance improvement.
•          Provide clinical oversight for medication management by ensuring appropriate dispensing, medication therapy optimization, and evidence-based pharmaceutical care. Serve as a resource for providers and staff on medication safety, formulary management, and therapeutic decision-making.
•          Build collaborative relationships with internal departments, contract pharmacy partners, wholesalers, and other external stakeholders to strengthen pharmacy operations and 340B program performance. Represent the pharmacy department on organizational committees and strategic initiatives.
•          Maintain expertise in pharmacy practice, 340B regulations, and emerging industry trends through continuing education and professional engagement. Apply best practices to support innovation, regulatory compliance, and organizational excellence.