Employment Status: Full time, 40Hrs/week
Hours: Monday – Friday / Occasional Saturday
Primary Team Leader: Homeownership Program Senior Manager
FLSA Classification: Non-Exempt, Benefits Eligible
Location: Kansas City, MO
Pay Rate: $24 per hour
JOB SUMMARY: Work to further the mission of Habitat for Humanity of Kansas City by providing direct counseling to clients seeking assistance in all areas of home buying and homeownership.
HOUSING COUNSELING
- Support families through the Housing Counseling Program to improve their chances of homeownership through Habitat, or a traditional mortgage loan.
- Work directly and indirectly with prospective homeowners to strengthen their financial literacy through education programs. Includes: maintaining and preserving good credit, financial planning, asset building, creating budgets, and how to save for down payment.
- Follow-up efforts to track outcomes for each Family and documenting all data into Mpact Pro client management system.
- Follow HUD Housing Counseling program requirements and policies
- Contribute to the strategic planning process, which includes engaging staff and other stakeholders in defining desired outcomes for the Financial Literacy Model and implementing a system to measure outcomes.
- Engage in off-site programs that promote and enhance homeownership opportunities in the community.
- Coordinate community outreach effort to include internal and external stakeholders
- Attend community and neighborhood meetings that focus on building community, financial literacy, and homeownership.
- Actively recruit, train, support and empower unengaged residents and community representatives to enthusiastically participate, develop strategies and address root causes of poverty housing.
- Become familiar with and assist in further implementing outcome measurements research & evaluation tactics; assist in generating and presenting qualitative/quantitative reports utilizing provided data and statistics.
- Help to develop and coordinate strategies and programs designed to build and strengthen resident involvement. Promote activities and services; create sustainability through various forms of media.
- In collaboration with the leadership staff, speak on behalf of Habitat KC for its advocacy agenda items
- Work with Kansas Habitat SSO to support state-wide advocacy priorities
- Forge partnerships with organizations along the housing continuum so that all may work together to advocate for affordable, fair, and just local housing policy
- Work closely with families selected into the Habitat for Humanity Homeownership program to ensure all education requirements are met.
- Conduct one on one financial counseling with applicants.
- Develop and conduct homeowner education classes for group size of over 50+ people.
- Ensure program data is accurate and available for timely cross-departmental reporting
- Other duties as assigned.
Education
- Bachelor’s degree preferred or equivalent experience
- Minimum of three years relevant work experience including but not limited to: mortgage/lending/real estate/case management
- Experience in working with low to moderate income families within a financial literacy program
- Organization & Prioritization: Ability to meet deadlines, use time efficiently, and prioritize
- Teamwork: Ability to work independently and work as an effective team member
- Communication: Good communication and presentation skills with the ability to write professional documents and speak to groups of various sizes
- Flexibility/Adaptability: Ability to work under pressure to handle frequent change, delays, and/or unexpected events
- Interpersonal Skills: Good interpersonal skills with an ability to work with a variety of people and occasionally handle difficult situations and conflicts with finesse
- Technical Skills: Proficiency with Microsoft Office Suite, Zoom and/or teams. Ability to quickly gain proficiency with Mpact Pro client management database software
- Pass HUD Housing Counseling exam within the first 60 days of employment
- Complete Neighborworks Housing Counseling Trainings as assigned
- Complete yearly
- Qualified Loan Originator training. Maintain required certifications and industry knowledge through research, workshops, training, and required compliance
- Willingness to maintain the flexible work schedule necessary to fulfill the responsibilities of this position, including evenings and weekends as needed.Integrity, organization, attention to detail, ability to maintain confidentiality.
- Support and endorse the Habitat for Humanity mission.
- Speak and hear in order to communicate with others
- Work at a desk or computer for extended periods of time
- Move around the office, event, or construction sites
- Apply physical dexterity, able to lift and carry up to 30 pounds
- Must be able to independently operate a motor vehicle
- Valid driver’s license and ability to travel to meet clients at other locations as needed
Most of the work for this job is conducted indoors at a desk, with periodic exposure to dirt, dust, dampness, construction debris, extreme temperatures, construction noises, fumes and odors from working on or visiting residential construction sites.
To Apply:
Please email cover letter and resume to here.
