Contact Center Navigator
Position Summary: The Contact Center Navigator plays a key role in supporting newly hired representatives by providing guidance on internal systems, procedures, and resources needed to handle written correspondence and inbound calls. This role contributes to operational excellence through hands-on assistance, documentation management, and customer interaction across various channels. Essential Job Functions:Serve as primary contact for newly hired contact center representatives to ensure success, as
Unity Village
Supervisor, UPM Shift
Description Available Shifts:Wednesday - Saturday 5:30am-3:00pm Position Summary: The UPM Shift Supervisor is responsible for the day-to-day operational oversight and leadership of a team of prayer associates during a specific shift. This role ensures the consistent delivery of high-quality, compassionate service across all communication channels (phone, email, chat, text, social media), drives team performance in alignment with Unity principles, fosters a positive and spiritually supportive work
Unity Village
Printed courtesy of www.midamericalgbt.org/ – Contact the Mid-America LGBT Chamber of Commerce for more information.
420 Nichols Road 2nd Floor, Kansas City, MO 64112 – (816) 474-3558 – info@midamericalgbt.org