Date and Time
Wednesday Jun 13, 2018
11:30 AM - 1:00 PM CDT
Wednesday, June 13th 11:30 am - 1:00 pm
Location
Kauffman Foundation Conference Center 4801 Rockhill Road Paseo Room Kansas City, MO 64110
Kauffman Foundation Conference Center 4801 Rockhill Road Paseo Room Kansas City Missouri 64110
Fees/Admission
BBB Accredited Businesses and/or CXPA Member - $15
General Admission -$25
Tickets and Registration may be found at ?https://www.eventbrite.com/e/spotlight-on-improving-customer-experience-tickets-44379365878?aff=es2
Website
https://www.eventbrite.com/e/spotlight-on-improving-customer-experience-tickets-44379365878?aff=es2
Contact Information
Katherine Alsip (816) 214-8084 ext 2
Send Email
Description
Lunch & Learn: Hiring With Intent
BBB draws from its network of trustworthy accredited businesses to bring you quarterly events that will help you improve your customer’s experience.
This quarter the BBB Spotlight on Improving Customer Experience highlights the BBB Accredited ThriveOn Concepts, a professional leadership development firm and coaching organization that helps small businesses.
On June 13th, ThriveOn Concepts will help your business Hire With Intent.
You will learn to:
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Take the emotion and guesswork out of the hiring process.
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Create sustainable job benchmarks for your hires.
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Create a winning culture.
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Turn invaluable job performance into improved customer experience.
After the presentation, an interactive panel discussion ThriveOn Concepts, Scott Burditt of Burditt Consulting and Christina Long of Redemption Plus, facilitated by Rhonda Basler, Director of Customer Engagement at Hallmark.
Lunch Is Included
Sponsored by:
"Founded in 2011, the Customer Experience Professionals Association is the premier global non-profit organization dedicated to the advancement and cultivation of the Customer Experience profession. The CXPA supports the professional development of its members and advances the field by providing shared best practices and education, developing standards, offering networking opportunities, promoting the industry, and creating a better understanding of the discipline of Customer Experience."
For Information Contact: Jennifer McGlothen jennifer@kansascity.bbb.org. (816) 399-5044