Clinical Operations Specialist
Summary Performs routine administrative workflow tasks that support functions of Clinical Operations. Engages and educates members and providers about GEHA benefits and programs. Identifies cases for internal and external Clinical programs. Duties Uses various communication methods to identify and solicit information from providers and vendors as relevant to clinical and business need.Coordinates, reviews and investigates claims to determine the medical necessity and appropriateness of the
GEHA, Inc.
Customer Experience Analyst Coordinator
Position Title: Customer Experience Analyst CoordinatorOpen Positions: 1Posted Date: January 16, 2025Location: RemoteDepartment: Communications and Marketing Strategy Supervisor: Jennifer Baisa Apply online at: https://geha.wd5.myworkdayjobs.com/GEHACareers/job/Remote/Customer-Experience-Analyst_R-004891 Summary The Customer Experience Analyst is responsible for supporting customer experience (CX) and retention programs
GEHA, Inc.EPMO Project Manager
Summary Manages medium to large sized projects from beginning to end, ensuring adherence to GEHA project management principles, processes, and best practices with general overview by more senior project management staff. Defines and verifies project objectives, scope, requirements and deliverables that support customer goals in collaboration with all key stakeholders. In addition to duties of Project Manager I, responsible for assembling project team, assigning individual deliverables, ensuring all
GEHA, Inc.
Marketing Campaign Manager
Position Title: Marketing Campaign ManagerOpen Positions: 1Posted Date: January 9, 2025Location: RemoteDepartment: Communications and Marketing Strategy Supervisor: Michelle D’Alessandro Apply online at: https://geha.wd5.myworkdayjobs.com/GEHACareers/job/Remote/Campaign-Manager_R-004755Summary The Marketing Manager (Acquisition Campaign Manager) is accountable for managing tactical go-to-market campaign planning and execution
GEHA, Inc.
Marketing Planning Strategist
Apply online at: https://geha.wd5.myworkdayjobs.com/GEHACareers/job/Remote/Planning-Strategist_R-004700 Summary The Marketing Planning Strategist reports to the Director, Marketing, Planning & Brand Strategy and is accountable for end-to-end go-to-market planning and tactical execution for one or more of GEHA’s medical and/or dental product lines. The ideal candidate is an expert in consumer behavior, strategic planning, and insight identification and development to carve out unique positioning in the
GEHA, Inc.Product Owner – HDHP
Summary - This is a NON-IT focused product role. The Product Owner is a dynamic role, essential for articulating the value propositions of GEHA’s product offers. This individual serves as the primary advocate GEHA’s FEHB/PSHB/FEDVIP/VEBA (depending on role) product, balancing the needs of customers, business stakeholders, and the development team. They are responsible for defining the product roadmap and guiding the product development lifecycle from conception to launch and beyond. The Product Owner is
GEHA, Inc.Quality Assurance Analyst
Summary The Quality Assurance Specialist audits claim coding, customer service calls or electronic files for accuracy, benefit payment, contract interpretation, and compliance with policies and procedures. Duties Updates and completes daily, monthly and annual reports.Prepares responses to correspondence and handles complex provider issues and calls.Answers questions from PDM staff and other departments regarding provider updates and issues.Makes recommendations to improve quality, workflow
GEHA, Inc.Senior Accountant
Summary Maintains financial records and ensures that financial transactions are properly recorded. Research and analyze financial information. Ensures the accuracy of entries to ledger accounts and reconciles subsidiary ledger accounts to the general ledger. Prepares complex balance sheets, profit and loss statements and other financial reports to guide management and senior leadership to provide guidance on strategy and business outcomes. Analyzes current costs, revenues, financial commitments, and
GEHA, Inc.