POSITION SUMMARY
The Nurse Care Coordinator at KC CARE is responsible for managing and coordinating patient care services to ensure high-quality, comprehensive healthcare delivery. The Nurse Care Coordinator works closely with patients, families, and the healthcare team to develop and implement care plans that address the unique needs of the community served. The Nurse Care Coordinator will facilitate communication, provide patient education, and ensure compliance with healthcare standards and regulations utilizing the Patient-Centered Medical Home model of care.
LPN pay range - $53,077/year - $63,693/year
RN pay range - $70,195/year - $84,233/year
ESSENTIAL DUTIES AND RESPONSIBILITIES
Patient Care:
- Develop and implement individualized care plans in collaboration with patients, families, and healthcare teams.
- Coordinate and monitor patient care activities, ensuring continuity and quality of care.
- Serve as a primary point of contact for patients and families, facilitating communication and addressing concerns.
- Manages medication alerts, hospital admissions, and ER visits
- Educate patients and their families about health conditions, treatment plans, medication management, and self-care strategies.
- Advocate for patients' rights and needs to ensure they receive appropriate care and support.
- Provide emotional support and counseling to patients and families, as needed.
- Conduct comprehensive assessments of patients' healthcare needs including medical, social, and behavioral aspects.
- Monitor patients' progress and adjust care plans as necessary to achieve optimal health outcomes.
- Coordinate referrals to specialists, community resources, and other healthcare providers.
- Provide specialized patient education as needed in an individual or group setting.
- Provide individual provider nurse care support for at least one provider, if indicated.
- Maintain accurate and up-to-date patient records, ensuring confidentiality and compliance with data protection regulations.
- Prepare reports, documentation, and correspondence related to patient care and nursing activities.
- Utilize the electronic health record to document to manage and document patient care
- Provide direct nursing care and health education to patients.
- Conduct health assessments, administer vaccinations, and manage chronic and acute health conditions.
- Collaborates with providers to ensure timely and effective delivery of immunizations and treatments.
Community Outreach and Health Programs:
- Develop and implement health promotion and disease prevention programs tailored to the needs of the community served by the FQHC.
- Collaborate with community organizations and agencies to enhance health services and resources available to patients.
- Participate in community health fairs, screenings, and educational events.
- Manage and/or participate in health center programs such as Show Me Healthy Women, Vaccines for Children, Ryan White, Infection Control, STD disease monitoring, Primary Care Home Health, or specific disease monitoring and impact such as diabetes, hypertension, hepatitis C or HIV, etc.
Quality Assurance and Compliance:
- Ensure compliance with healthcare regulations, standards, and best practices, particularly those specific to Federally Qualified Health Centers.
- Monitor and evaluate the quality of patient care, identifying areas for improvement and implementing corrective actions.
- Participate in the development and implementation of policies and procedures to enhance patient care quality and safety.
- Maintain patient confidentiality in accordance with HIPAA regulations.
- Adhere to health center safety, infection control, and hazardous waste procedures.
- Coordinate vaccine and medication management, ensuring proper storage, handling, and administration in accordance with established protocols and guidelines
MINIMUM REQUIREMENTS
- Nursing degree from an accredited program (e.g. LPN, ADN, RN)
- Licensed in the State of Missouri as a Licensed Practical Nurse or Registered Nursing
- Minimum of two years' experience in an acute care or primary care setting
- Basic Life Support (BLS) Certification
PREFERRED REQUIREMENTS
- Experience with chronic care or patient care management
- Ability to multi-task and handle a variety of demands
- Experience with Microsoft Office products
- Experience with eCW
