Digital Learning Design Specialist

Position Summary: The Instructional Design & Digital Learning Assistant supports the digital learning environment by managing and formatting course content in Canvas (including graphics and instructional copy), providing essential front-line technical support to students (enrollment, access troubleshooting), and assisting in the creation of new digital learning assets (videos, self-paced materials). This role ensures the online platform is technically accessible and the content is professional and engaging.

Essential Job Functions:

1. Update and format courses in Canvas each semester, ensuring accuracy and consistency, and course graphic designs.
2. Draft student-facing learning guides, welcome messages, course descriptions, and instructional copy.
3. Help develop storytelling or thematic elements that make courses more engaging.
4. Serve as Canvas tech support with students to access digital platforms and email.
5. Notify and instruct students about enrollment periods which include creating email logon credentials, etc.
6. Assist with the digital learning design of self-paced courses.
7. Create simple instructional videos, micro-learning clips, or demo walkthroughs for adult learners.
8. Help design onboarding materials and welcome packets to improve student experience. Contribute to creating a warm, supportive online learning community.
9. Draft monthly or quarterly student newsletters with tips, reminders, and updates.
10. Assist with continuing education webinar production, rehearsals, and technical setup to ensure smooth, professional delivery.
11. Use Canva or other design software for basic graphic and video creation. Assist with other departmental writing/design projects as needed.
12. Manage multiple projects and independently prioritize tasks.
13. Regular and reliable attendance at the worksite and adhere to assigned schedule.
14. Adhere to all company and departmental policies and procedures per the guidebook including all safety requirements including all safety guidelines
15. Utilize electronic time management system to input time, attendance and paid time off request.

Education:

An associate’s degree completed or in process is preferred, focusing on marketing, communications, or English. Or, equivalent hands-on work experience in the curriculum or graphic design arena.

Experience:

1. 3 years of combined education and experience with proven skills in CRM, digital platform, or graphic design industry. 
2. Strong writing skills, content editing, and attention to detail to consistently meet high standards of excellence.
3. Some graphic design exposure.
4. Demonstrated team-oriented and self-motivated experiences.
5. Exceptional communication skills and proven ability to network.
6. Experience in an independent environment to proactively troubleshoot and manage assigned projects.

Computer Skills:

Expert capabilities on both Mac and PC platforms. Proficient in MS Word, MS Excel, MS PowerPoint, and MS Outlook. Must be Internet and social media savvy.

Competency Statement(s):

• Demonstrated ability to remain current in latest social media platforms and online technologies to effectively apply new work methods and techniques.
• Demonstrated ability to support and interact in a collaborative team environment in which members respect and partner with each other to achieve results.

Physical and Mental Requirements:         

                            N/A       Not Applicable Activity - Not applicable to this occupation

                              O       Occasionally Position requires this activity up to 33% of the time (02.5+ hrs/day)

                              F        Frequently Position requires this activity up to 33% of the time (02.5-5.5+hrs/day)

                              C       Constantly Position requires this activity more than 66% of the time (5.5+ hrs/day)

                              C        Indoor Work                           

                              N/A    Outdoor Work

                              O       Excessive Noise/Decibels      

                              C        Sitting/Workstation

                              C        Use of Hands/Fingers             

                              O       Climb - Stairs/Ladders

                              O       Lifting 10 Max lbs.                  

                              N/A    Traveling outside campus

                              O       Carry 10 Max lbs.                   

                              O       Reach (circle): Overhead 

                              N/A    Exposure to Hazards

                               N/A     Push/Pull Equipment

                              N/A    Exposure to Temperatures    

                              C        Read/See

                              O       Standing/Walking                   

                              C        Talk/Communicate

                              O       Stoop/Kneel/Crouch/Crawl    

                              N/A    Taste/Smell

                              C        Operate Computer                 

                              N/A    Operate Company Vehicles

                              N/A    Personal Protection Equipment         

                              O       Operate Company Equipment:  Electronic devices, fax, telephone, scanner, copier

Work Environment: Office Environment

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.