Summary
The Director - Procurement and Vendor Management COE and Performance Management, reporting to the VP, Vendor Management Office, will own three distinct functions – VMO Center of Excellence, TPRM & Critical Contract oversight (non-UMR). Responsible for driving operational excellence and function as the senior executive for vendor contracts oversight. Provide leadership in the standardization of purchasing, contracting, oversight, service delivery and solutions for the organization. Direct and coordinate activities, forecasting, and performance of all GEHA vendors. Identify and nurture relationships with vendor partners to promote a sustainable, profitable, and cost-effective supply chain.
Duties
- Responsible for the performance and results of VMO COE, TPRM & critical contract oversight
- Maintain strategic vendor alignment with GEHA’s goals & initiatives.
- Align with and refine GEHA’s vendor management principles, and execute against a cross-functionally vetted strategy (including driving VMO COE, TPRM, contract oversight etc.) to scale vendor operations (support, risk, etc.)
- Lead and develop the assigned VMO functional teams.
- Establish strong, collaborative relationships with key internal and external stakeholders to strategically develop, implement and optimize vendor management processes, tools, and policies to achieve performance objectives while mitigating vendor risk.
- Develop robust vendor relationships to maintain effective communication channels and ensure ongoing alignment across several operations teams.
- Provides strategic and operational support to all VMO through VMO center of excellence.
- Lead discovery and research of new vendors/technologies.
- Manage governance structure and key contacts to ensure the appropriate vendor interaction takes place to support GEHA business operations.
- Oversee monitoring of vendor performance against contractual obligations to ensure overall effectiveness of vendor provided services with the utilization of vendor performance dashboards, scorecards, and/or reports.
- Proactively engage with corporate departments to support initiatives and strategies associated with key metrics for the unique partnership and the growth of that partnership.
- Ensure performance improvement and recovery plans are developed, issued, tracked, and reported.
- Oversee managing the business with guidance on processes and special handling for major expenses that impact federal contracts.
- Manage supplier diversity program and relevant reporting within the organization and externally.
Education Requirements
- A bachelor’s degree (MBA or graduate degree preferred)
Experience Requirements
- 10+ years' experience in strategic sourcing, contract oversight, supplier collaboration, development and compliance while managing direct reports.
- 5+ years’ experience working at a health plan preferred
- 5+ years’ experience working with a federal contractor preferred
- Outstanding leadership and communication skills
- Strong negotiations experience.
- Good knowledge of supplier or third-party management
- Highly analytical and find comfort in numbers.
- Experience in collecting and analyzing data.
- Creative critical thinking skills
GEHA is an Equal Opportunity Employer, which means we will not discriminate against any individual based on sex, race, color, national origin, disability, religion, age, military status, genetic information, veteran status, pregnancy, marital status, gender identity, and sexual orientation, as well as all other characteristics and qualities protected by federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all employees.
