Summary
The Manager of the Vendor Management Office (VMO), reporting to the Head of vendor Management Office, will lead the entire vendor management process from procurement to renewal/termination. Provide support and management in the standardization of purchasing, contracting, service delivery, and solutions for the organization. Identify and nurture relationships with vendor partners to promote a sustainable, profitable and cost-effective supply chain.
Duties
•Responsible for the performance and results of vendor operations that are not HR or Recruiting related. This is a Vendor Management Office role.
•Support and manage GEHA’s vendor management principles, and execute against a cross-functionally vetted strategy (including driving RFIs and RFPs) to scale vendor operations (support, risk, etc.)
•Lead and develop a group of sourcing partners and sourcing agents
•Establish strong, collaborative relationships with key internal and external stakeholders to strategically develop, implement and optimize vendor management processes, tools and policies to achieve performance objectives while mitigating vendor risk
•Develop robust vendor relationships to maintain effective communication channels and ensure ongoing alignment across several operations teams
•Manage all contract negotiations and relationship management for vendor relationships, including defining service level agreements and implementation of incentive plans aligned with delivering best in class support
•Oversee monitoring of vendor performance against contractual obligations to ensure overall effectiveness of vendor provided services with the utilization of vendor performance dashboards, scorecards and/or reports
•Proactively engage with corporate departments to support initiatives and strategies associated with key metrics for the unique partnership and the growth of that partnership
•Ensure performance improvement and recovery plans are developed, issued, tracked and reported on
- Oversee managing the business with guidance on processes and special handling for major expenses that meet the OPM spend thresholds, or other federal acquisition requirements.
Education Requirements
A bachelor's degree (MBA or graduate degree preferred)
Experience Requirements
- 6 – 8 years’ expertise in purchasing, supplier collaboration, development and compliance managing direct reports
- Outstanding leadership and communication skills
- Talent in negotiations and networking
- Good knowledge of supplier or third-party management
- Aptitude in decision-making and working with numbers
- Experience in collecting and analyzing data
- Proven record of managing large-scale supplier relationships in a healthcare setting.
- Leadership and team management experience.
- Strategic thinking and ability to drive organizational change.
- Familiarity with procurement software and supplier management systems.
- Certification in supply chain management or procurement (e.g., CPM, CPSM) is a plus.
- Creative problem-solving skills
Preferred
- 5+ years’ experience working with a federal contractor
- 5+ years’ experience working with a health plan
GEHA is an Equal Opportunity Employer, which means we will not discriminate against any individual based on sex, race, color, national origin, disability, religion, age, military status, genetic information, veteran status, pregnancy, marital status, gender identity, and sexual orientation, as well as all other characteristics and qualities protected by federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all em
